What’s Included With Your Legacy Plan
Regardless of which plan you're on, every legacy ZOLEO subscription includes the following as standard.
- Your own ZOLEO SMS number and email address
- Unlimited FREE Check-in and SOS messages
- Convenient usage alerts and optional message top-up bundles
- Flexibility to change, suspend or cancel if your needs change¹
ZOLEO Plans (€Euro)
Applies to incoming/outgoing SMS, email, app-to-app, or weather messages transmitted via Iridium.
Text/SMS messages are subject to a Fair Use Policy, see Terms and Conditions.
Messages sent to/from the Medical Assist service are deducted from the satellite messages included in your monthly plan.
Optional Add-on Subscription:
An add-on subscription that includes unlimited location share messages and lets you to share your location and breadcrumb trail, displayed in a map, with up to five check-in contacts on a user-selected interval.
Basic
€20EURSatellite Messages Included Applies to incoming/outgoing SMS, email, app-to-app, check-in or weather messages transmitted via Iridium.
Cellular & Wi-Fi Messages Text/SMS messages are subject to a Fair Use Policy, see Terms and Conditions.
Medical Assist Messages sent to/from the Medical Assist service are deducted from the satellite messages included in your monthly plan.
Basic
€20/mo- 75 Satellite Messages
- Additional Messages €0.60/ea
- Unlimited Satellite Check-in Messages
- Unlimited Cellular & Wi-Fi Messages
- Satellite SOS Alerts
- 24/7 SOS Monitoring Service
- Medical Assist
- Optional Add-on Subscription:
- Location Share+ €5.00/mo
An add-on subscription that includes unlimited location share messages and lets you to share your location and breadcrumb trail, displayed in a map, with up to five check-in contacts on a user-selected interval.
In Touch
€35EURSatellite Messages Included Applies to incoming/outgoing SMS, email, app-to-app, check-in or weather messages transmitted via Iridium.
Cellular & Wi-Fi Messages Text/SMS messages are subject to a Fair Use Policy, see Terms and Conditions.
Medical Assist Messages sent to/from the Medical Assist service are deducted from the satellite messages included in your monthly plan.
In Touch
€35/mo- 300 Satellite Messages
- Additional Messages €0.60/ea
- Unlimited Satellite Check-in Messages
- Unlimited Cellular & Wi-Fi Messages
- Satellite SOS Alerts
- 24/7 SOS Monitoring Service
- Medical Assist
- Optional Add-on Subscription:
- Location Share+ €5.00/mo
An add-on subscription that includes unlimited location share messages and lets you to share your location and breadcrumb trail, displayed in a map, with up to five check-in contacts on a user-selected interval.
Unlimited
€60EURSatellite Messages Included Applies to incoming/outgoing SMS, email, app-to-app, check-in or weather messages transmitted via Iridium.
Cellular & Wi-Fi Messages Text/SMS messages are subject to a Fair Use Policy, see Terms and Conditions.
Medical Assist Messages sent to/from the Medical Assist service are deducted from the satellite messages included in your monthly plan.
Unlimited
€60/mo- Unlimited Satellite Messages
- Additional Messages Free (unlimited)²
- Unlimited Satellite Check-in Messages
- Unlimited Cellular & Wi-Fi Messages
- Satellite SOS Alerts
- 24/7 SOS Monitoring Service
- Medical Assist
- Optional Add-on Subscription:
- Location Share+ €5.00/mo
An add-on subscription that includes unlimited location share messages and lets you to share your location and breadcrumb trail, displayed in a map, with up to five check-in contacts on a user-selected interval.
Please note: ZOLEO legacy plans are no longer available for purchase or activation. If you're activating a new ZOLEO device or reactivating a previously cancelled service, please view our current service plans.
Notes:
*All prices in €Euro and are inclusive of VAT.
1. Satellite, cellular, and Wi-Fi messaging switch automatically when paired with the ZOLEO app. Cellular and Wi-Fi text messages are subject to a Fair Use Policy — see Service Terms below.
2. Messages sent to and from Medical Assist are deducted from the satellite messages included in your plan.
3. Some restrictions apply. Please read section 8 under service terms.
†Explore other memberships available directly from Global Rescue.
ZOLEO Plan Details
- A €49.99 activation fee applies when you activate a ZOLEO monthly service plan.
- All service plans have a minimum 1-month term. Upon cancellation, you will lose access to your ZOLEO SMS number, ZOLEO email address, online account, and historical data.
- After the initial 1-month term, your plan auto-renews month-to-month until suspended or cancelled.
- All prices are shown in the local currency for your region.
- Your monthly message allotment includes incoming and outgoing satellite emails, app-to-app messages, SMS, check-ins, and weather forecasts. Additional message charges apply to incoming and outgoing messages that exceed your monthly allotment.
- Check-in messages count toward your monthly message allotment. If your plan has messaging limits, overage charges may apply.
- SOS messages are included in all service plans and do not count toward your monthly message allotment.
- You can change your plan online at any time; monthly fees and included messages will be adjusted proportionally for the remainder of your billing cycle.
- Your ZOLEO service plan includes a dedicated ZOLEO SMS number and ZOLEO email address assigned to your ZOLEO device.
- After your initial 1-month term, you can suspend your service plan for €4/month when not in use. While suspended, your account remains active and retains your ZOLEO SMS number and ZOLEO email address, but your device cannot send messages, including SOS messages. You can unsuspend your plan online any time with NO activation fee. Suspensions are limited to once per monthly bill cycle.
- Location Share+ is an optional add-on subscription that includes unlimited location share messages, subject to the Fair Use Policy. The add-on can be activated or cancelled at any time. No proration applies if cancelled before the end of your billing cycle.
- Optional top-up message bundles can be purchased when you need additional messages. Top-up bundles do not automatically renew and expire at the end of your monthly billing cycle.
- Messages sent over cellular and Wi-Fi use data similar to other messaging applications. Data charges are your responsibility and are not included in your monthly ZOLEO service plan. Usage is subject to the Fair Use Policy.
- A Fair Use Policy applies to all service plans with unlimited messaging and to the Location Share+ add-on. ZOLEO is intended primarily for safety use and timely communication with critical contacts. If your usage grossly exceeds typical customer usage, ZOLEO may pause or terminate your service, limit usage, or move you to a plan without unlimited usage. See our Fair Use Policy and Device Sharing terms for details.
- You can use your ZOLEO device anywhere network coverage is available, subject to any applicable export laws, local laws, licensing requirements, and regulations.
- ZOLEO currently accepts selected credit cards, debit cards, and other payment types with billing addresses in Canada, the United States and its territories, Australia, New Zealand, the United Kingdom, Switzerland, and countries within the European Economic Area (EEA). Additional countries may be added over time.
- Please see the standard ZOLEO Service Terms for complete details.
Questions about your legacy plan? Contact ZOLEO Support or visit the Help Centre.